MTO
MTO is what we do.
We will source the right factory for your business based on your specific product requirements, minimum order quantities and delivery schedule.
We develop products from sketches, references and concepts. We will guide you through materials, construction, compliance and production.
To begin an MTO project, send us your product idea, design, reference or sourcing brief.
Our team will review your requirements and propose suitable factories, pricing, minimum order quantities (MOQs) and production timelines.
CONTACT US FOR MORE INFORMATION
About IGO-DIRECT
What does IGO-DIRECT do?
IGO-DIRECT is a Chinese owned, UK based and registered sourcing and product development partner specialising in wholesale fashion, accessories, homeware and gifts. We support brands and retailers by designing, developing, sourcing and manufacturing products in the Far East, tailored precisely to each client’s requirements.
We manage the entire supply chain, from factory sourcing and product development through to quality control, shipping and delivery. In addition to bespoke projects, we also offer off-the-shelf wholesale products available to purchase directly through our website.
IGO-DIRECT operates on a Made-To-Order (MTO) and bespoke sourcing model, giving brands flexibility, control and scalability.
Is IGO-DIRECT a UK business?
Yes. IGO-DIRECT is a UK registered business, with teams based in the north of England and dedicated operational support in China to oversee sourcing, production and quality control.
How do I register for a trade account?
To access wholesale pricing and place orders, complete our online trade account registration form. Our team will review your application and typically activate your account within 2 working days.
Do I need a trade account to place an order?
Yes. All orders placed through the IGO-DIRECT website require an approved trade account. We are a trade only wholesale supplier.
Working With Us, Website & Made-To-Order (MTO)
What is the minimum order value?
Our minimum order value is £200.
How can I place an order?
You can place an order with IGO-DIRECT in two ways:
- Online, directly through our website once your trade account is approved
- By email, where our sales team will process your order for you
Who can I contact for help or support?
For general enquiries, account support or assistance with placing an order, please contact oursales team. Full contact details can be found on our Contact Us page.
How do I start a Made-To-Order (MTO) project?
To begin an MTO project, send us your product idea, design, reference or sourcing brief. Our team will review your requirements and propose suitable factories, pricing, minimum order quantities (MOQs) and production timelines.
Can you develop products from my design or idea?
Yes. Product development is our speciality. We can develop products from sketches, references, concepts or inspiration, guiding you through materials, construction, compliance and production.
Can you source products I have seen elsewhere?
Yes. We can source, improve and re-engineer existing products, tailoring them to your exact specification, branding and quality requirements.
MOQ, Samples & Production
What is the minimum order quantity (MOQ) for website products?
MOQs for website products are clearly detailed on each product specification page.
What are the MOQs for Made-To-Order products?
MOQs for MTO products vary depending on the product type and factory. We understand that MOQ requirements differ by business size, and we work closely with factories to source solutions that best align with your volume needs wherever possible.
What is the minimum order value to start an MTO project?
The minimum order value to proceed with a Made-To-Order project is £200.
Can I order samples?
Yes. Samples are available and typically take 7–14 days to produce. Samples are chargeable but can ber efunded against a confirmed bulk order.
What are the production lead times for website products?
Production lead times for website products are listed on each product specification page.
What are the production lead times for MTO orders?
Production lead times for Made-To-Order products typically range from 30–60 days, depending on the product, materials and factory capacity.
Compliance, Labelling & Packaging
Can you handle UK and EU compliance and labelling?
Yes. We ensure all products meet UK and EU compliance standards, including required labelling and safety regulations relevant to the product category.
Can you develop custom packaging?
Yes. Custom packaging and branded packaging solutions are available as part of our product development and sourcing service.
Pricing & Payment
What are the payment terms for MTO orders?
A 30% deposit is required to begin production, with the remaining 70% balance payable prior to shipment.
What delivery terms do you work with?
We offer flexible international trade terms, including:
- FOB (Free On Board)
- Ex-Works
- Delivered Duty Paid (DDP) to your UK address
Delivery & Logistics
Is shipping and duty included in website product prices?
Yes. Prices shown on website products are inclusive of shipping and duty, with no hidden costs.
Do you arrange shipping for MTO orders?
Yes. We can manage freight, customs clearance and delivery to your warehouse or nominated address if required.
Do you deliver outside the UK?
Yes. IGO-DIRECT ships globally.
How do I track my website order?
Once your order has been dispatched, you will receive tracking details via email.
Quality Control
How do you ensure product quality?
We maintain high quality standards through factory audits, pre-production checks and pre-shipment inspections, ensuring consistency and compliance across all orders.
Trade Shows & Events
Does IGO-DIRECT attend trade shows?
Yes. Any upcoming trade show attendance will be advertised on our website.
How can I attend a trade show with IGO-DIRECT?
Please visit our Trade Shows page or contact the sales team for further information.
Do you provide printed product catalogues?
No. We choose not to produce printed catalogues in order to reduce waste. Our full, up-to-date product range is available online via our website.